Resume

PROFILE

Highly developed interpersonal skills with broad experience from over 30 years in service industries
Extremely versatile with strong creative abilities as well as technical and organizational skills
Self-starter, detail oriented, and quick thinking problem solver with strong leadership abilities
Skillful in a wide range of mediums from digital art to hand-made costumes, from sculpting to immersive interiors, and from creating rituals to facilitating dance and spiritual workshops

EXPERIENCE

Official Tour Guide, Food Network 2010-2018

Share history and current trivia about Chelsea Market and Food Network for invited guests
Collaborate with a variety of departments to customize content to highlight details for specific clients
Maintain consistent brand identity and create a fun and exciting experience

Webinar Moderator, One Spirit Learning Alliance 2013-2021

Facilitate online student experience for over 30 adults
Ensure smooth technical operation of simultaneous webcast
Consult with and advise presenters about best practices for including online students in experiences
Operate two cameras in classroom to cover broadest scope of view for online students
Execute media cues according to presenter’s needs including Powerpoint shows, music, and videos
Respond to student requests by monitoring group chat and private messages
Troubleshoot technical issues as they arise
Adept with Zoom and Adobe Connect platforms

Creative Director, SpiritualityandPractice.com 2010-2018

Project Manager of site redesign which included migration, reformatting, and testing of over 40,000 pages of content
Format, proof, and post all new content including up to 1,000 film and book reviews per year
Daily management of homepage, ten subsection landing pages and over 45,000 pages of content
Creation and/or source all visual and graphic content of up to 20 images per da
Streamline response flow of customer service for up to 12,000 paid subscribers per year
Creation of 53 custom photo/quote galleries

Salon Manager/Assistant, Thomas Heinz, New York, NY 2008-2010

Day-to day management of salon servicing up to 40 clients with average sales of $13,000 per week
Hair color assistant for commercial print ads Matrix, Revlon, and Clairol

Special Projects Manager, Geoff Howell Studio, New York, NY 2004-2007

Create prototypes, sculptures, and design elements for retail displays, events, and showrooms
Manage team of 10 people and led production and installation of projects
Work closely with Coach, Cole Haan, MAC, Steuben, Moët & Chandon, Whitney Museum, Estée Lauder and Condé Nast
Create computer renderings, scale models, and technical manuals for worldwide installations

Healer, Rising Phoenix Bodywork, New York, NY 2002-2005

Conduct in-depth initial consultations with clients
Personalize alternative therapies including Reiki and bodywork serving up to 15 weekly clients
Client retention of 85% over the course of three years

Independent Hairstylist & Make-up Artist, Houston, TX 1986-2001

Launched sole proprietor business 4 years after graduating beauty school with sales growing to over $100,000 per year after 3 years
Hairstyling and make-up for commercial photography campaigns and magazine layouts
Oversee advertising and promotion, business management, inventory control, retail sales, customer relations, supervising assistants, and scheduling of independent salon business

Education